Employees as emotion conductors

Knowledge@Wharton:
Amazing and very true thoughts!
"Everybody brings their emotions to work. You bring your brain to work. You bring your emotions to work. Feelings drive performance. They drive behavior and other feelings. Think of people as emotion conductors."

Emotional intelligence -- buzz words already familiar in psychology and education -- is now talked about in business circles as well, Barsade says. Business schools are teaching executives how to be emotionally intelligent, and how to manage the emotions of their employees.

Managing Emotions in the Workplace: Do Positive and Negative Attitudes Drive Performance? - Knowledge@Wharton